Clients reviews about Better

Anna at Better Finance is amazinggggg, and I can’t express how incredibly happy I am with the support I received! From the very beginning, Anna was informative and clear, making the entire process so much easier to navigate. Her amazing manners and professionalism truly stood out. What I appreciated most was her patience with me as I made my decisions. She was consistently in communication, ensuring I felt fully supported every step of the way. Anna’s ability to perform her role exceeded my expectations, and I’m so thankful to have had her guidance throughout this journey. Thanks to her, everything went smoothly, and I felt confident in every decision I made. I highly recommend her service to anyone seeking assistance 🫶 I truly couldn’t have asked for a better experience! Thank you, Anna!!!!" ~ Gabrielle W

It started out as a wrong phone call, I had done an application on line for a car lian and was waiting feedback. Phoned the company and in error got through to Better. The lady was very apologetic after I had asked the status of my application, saying I had the wrong number. I then enquired as to what her company does, guess what car loans and I can honestly say I'm glad I called the wrong number. Absolutely brilliant service from start to finish, was kept in the loop at all times throughout the process. You want a hassle free experience when applying for a loan, go to these guys. You won't be sorry. ~ Gregory O

Cannot praise Lisa at Better Finance enough. She set me up 4 years ago with a great rate on a loan for my first serious car purchase and has been a great help since with a lovely manner and always plenty of kind support. Fast forward 4 years and said car has just been written off and a replacement organised. Lisa knew more about how to do my insurer's job than they did *cough* Tower *cough* and single-handedly sorted all the messes they kept creating. All while maintaining such calm and pleasant professionalism. Highly recommended! ~ Erin F

Lauren Woolford not only was able to answer my query, she went above and beyond by assisting me and sorting out my issue the same day!!! Lauren knew that I have had an unfortunate interaction with my loan provider. Lauren understood my situation and was empathetic to how I felt. I do not know if I will get that kind of customer service elsewhere. I am happy to have chosen your service for my car. No complains, no comments, top tier customer service. ~ Emj U

Through out my whole life i havnt met a person like Mr. Dorian who helped me in times when all other lenders gived up and he was the only person that made me trust him and this firm. Highly recommend him to all my friends and families. And request this firm to vote Mr. Dorian as the best team worker for the firm. I personally wish to meet him and thank him if ever I got chance. Even though we hvnt met. Great team service. Highly recommend. Trusted person." ~ Elvin C

"I used Better Finance, to help get Finance from one of there lenders (Heartlands) for purchasing a car. Dorian Grault (broker) was amazing to work with. I’m very satisfied with service I received. I definitely recommend Dorian, because his knowledge, experience, and expertise in finance gave me peace of mind. He is always there to help me and kept me updated, regarding the whole process, from start to finish. Heartlands Fiance were fantastic too by the way." ~ Maya N

These reviews do not lie, This was the fastest and smoothest vehicle finance I have experienced with such helpful team members! Amos was super straight forward with my application and his communication was amazing! Maggie was awesome with assisting me through the rest! The whole team are very friendly and are really ontop of their game, I will definitely recommend to my family and friends! Thanks a bunch I am grateful to have discovered the team at Better ! ~ Frieda N

I really put the Ben through the test while i was trying to decide what vehicle I was going to purchase to the tune of Ben and better finance having to fill out no less than 3 sales agreements. I Owe you Big Time for allowing me to finally make what ended up being the right decision. I will stay loyal to Better Finance when purchasing any other vehicle due to the OUTSTANDING service I recieved from Ben and the better Finance team!! ~ Ropata P

Dear Dorian ,Really appropriated your efforts done for us , but when you were on leave ,Courtney was handing my case, but I was very disappointed from her ,She even didn’t reply for calls for mails ,that not done from me only my car dealer also called multiple times, We are struggling a lot that week. Again I want to thanks for your dealing with us." ~ Wassi A

I can’t say enough great things about working with Terry! From start to finish, he made the process incredibly easy and stress-free. His knowledge and quick responses took all the worry out of the equation. I’m definitely coming back for any future needs and will be recommending him to everyone I know. Terry is a true expert who goes above and beyond – I couldn’t be more grateful for his help! ~ Sanah R

Applying for finance online with better was very easy ,the form and identification process were simple to follow . Once the pre-approval had been granted it was simply a matter of finding the right vehicle , filling out a pre purchase agreement signing it and emailing it back 😀 all done electronically .very happy with better finance .highly recommend. ~ Michael C

Process was simple and fast. Although it took little bit of chasing finally got the funds in time. Lauren was really great and kept me up to date with the steps and expectations. She was polite professional and understanding. The interest rate could've been lower given my credit rating which is excellent. Although Lauren was able to get the broker's fee reduced." ~ Agha A

I was struggling for a while to get a car finance until I was introduced to Better Finance and now all my worries are solved. That is why I went back to them for a personal loan and they make it happen with in 24 hours. Now my New Year is gonna be so much better thanks to you. A special thanks to Codi Fletcher for the very efficient service. Cheers Clement ~ Muagututia K

"Courtney was Fantastic all the way through the application process. It can be difficult disclosing your finances to someone you don't know, but I never once felt like I was being judged or frowned upon or just another number in the queue. She seemed like she was genuinely trying to help and always kept me updated throughout the process. Thank you very much for the help Courtney!" ~ Robby N

What a turn of events! Initially had a bad experience due to some miscommunication. But the co-founder Amos got in touch with me personally and made sure everything was done the way it was supposed to. Nice and hassle free process. Got more than what was initially approved which resulted in me purchasing a better car. Thank you Amos and Imran. ~ Kevin J

Absolutely incredible to work with throughout the process. Emma was a delight to work with and I would happily come back anytime I need any help in the future. The communication was outstanding and any questions i had were happily answered. I truly appreciate everything and wish you guys the best in the future. ~ Infamouson

This is the 2nd time we have used Better Finance and once again we received FIRST CLASS service! Jessica was amazingly patient and supportive and was available at the drop of a hat every time we needed her. The process was very simple from our end as she did all the hard work. We can never say “thank you” enough! ~ Gloria R

"Thank you to Dorian for the great service. Communication Response was wonderful, fast and was happy to help me and my family. They made things a lot easier for me in order to get the car that suited my everyday needs, and they were very helpful. Thank you and keep up the amazing work, would definitely recommend 100%" ~ Kala P

Renee Elizabeth was fantastic, she kept me up to date every step of the way, answered any questions, ensured I understood everything. Exceptional customer service! The whole process was easy and it was nice speaking to someone vs doing everything online. The outcome was very quick - highly recommend Better Finance! ~ Renee R

Amazing company to work with! They take the stress out of everything so all you need to do is get excited. Special mention to Storme and Samuel as they are who we dealt with both were amazing and professional can not thank you both enough. Will be doing everything we need through them from here on out! ~ Sarah M

Lisa Monroe at Better is the best sales person ive ever delt with after being mucked around by UDC for 10 days I went to Lisa and we were settled in 3 days, she got me a better internest rate and better loan term. She took the stress out of what was a stressfull situation. ill be recomending her to anyone looking to get finace ~ Julie M

Codi's assistance was prompt and helpful. I got confused at first from all the numbers and the paper work, but she explained it to me politely and in a fun way which gave me a better understanding and clarity. I was very happy with the experience, thanks again Codi and to your team in making the process quick and seamless." ~ sandeep s

Lauren was very responsive, reachable and she explained everything very clearly. The whole process was quick and easy. It was an easy process to get finance from Better Finance and I will definitely come back for all my finance needs and highly to recommend to my friends and others. Thank You for a great service ~ Manoj R

Amazing!!! Courtney sure pulled through for me! Clear communication & made sure I was aware of all options that could help for my situation. I struggled to find finance on my own & understand some things but her guidance made the process 10x better. Overwhelmed & grateful here! ~ Sarah D

Reviews from our customers

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